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Not unlike other industries, the hospitality industry has a wide range of hospitality technology products options to facilitate running the business. It goes without saying that managing operations efficiently is crucial, and software plays a pivotal role in streamlining tasks like reservations, guest management, housekeeping, and more. Furthermore, the better a hotel is set up with the fundamental operations, the more a manager and their team can focus on improving the guest experience. Having said that, here are some of the best hospitality business software options for hotels and related businesses:
1. Opera Property Management System (PMS): Widely used by hotels of all sizes, Oracle’s Opera PMS is a robust system that handles everything from room reservations and billing to housekeeping management and guest services. It integrates well with other systems like CRMs (Customer Relationship Management), making it a versatile choice.
2. Cloudbeds: This is a cloud-based management software tailored for small to mid-sized hotels. Cloudbeds offers features such as property management, channel management, booking engines, and revenue management. Its intuitive interface is ideal for independent operators looking for a user-friendly solution.
3. Mews: Known for its modern design and automation capabilities, Mews streamlines check-ins, guest messaging, and room management. It’s especially popular with boutique hotels and hostels that want a sleek, cloud-based solution.
4. RoomRaccoon: This all-in-one software combines property management, channel management, and a booking engine. Its key strengths lie in its simplicity and integrations with third-party applications like accounting software, which are useful for smaller businesses and independent hoteliers.
5. Hotelogix: Hotelogix is a highly scalable cloud-based PMS that offers multi-property support, ideal for hotel chains. It features a centralized dashboard for managing operations and distribution across multiple channels, which helps with rate parity and maximizing bookings.
Each of these solutions caters to different types of properties, from small bed-and-breakfasts to large hotel chains. They each help them optimize operations, enhance guest experience, and increase profitability. Choosing the right software depends on the size of the business, specific operational needs, and the budget available.